March 16, 2023
Transportation IVR TripLine Product Brochure

TripLine – Demand Response Traveller Information – Product Brochure

TripLine is a self-service demand response traveler information system that provides paratransit riders to automated ride information with the ability to confirm and cancel trips, and book new trips. TripLine provides enhanced customer convenience, service, empowerment and agency cost savings.
March 16, 2023
Transportation IVR BusLine Product Brochure

Product Brochure – BusLine – Fixed Route Traveler Information

BusLine is a fixed route traveler information solution that provides riders with 24/7 access to bus schedules, service changes, bulletins and other important transit information. With BusLine, transit agencies can increase contact center capacity without adding staff, reduce hold times and busy signals, and improve overall customer satisfaction. Download our product overview to learn more about how BusLine can benefit your transit agency and improve your riders' experience.
March 16, 2023
Transportation IVR BusLine SMS Product Brochure

Product Brochure – BusLine – SMS, E-mail & Favorites

BusLine SMS & Email - The perfect tool to enhance your public transit experience! With our SMS and E-mail feature, riders can access upcoming bus arrival information for stops and locations of their choice, and optionally personalize your experience by registering their preferred stops. Download our Solution Overview to learn more about how BusLine can improve your public transit experience.
March 7, 2023
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Enghouse Transportation offers a primer on Automated Fare Collection

Enghouse Transportation is part of a paradigm shift in the industry to move away from those “Closed-Loop” payments systems and adopt the new Open-Loop contactless payments. The upside to Open-Loop contactless is tremendous. The company’s software solution enables transit agencies to supply fare capping and discounts to specific customers and enable tap and pay transactions that would allow transits quicker boarding times, contactless payments for health/pandemic concerns, and access to a customer portal where transit riders could download receipts, view their travel history, or pay account balances. The system can also enhance travel planning.
February 28, 2023
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Is there an easy way to modernize legacy payment systems?

If you’re looking to create a truly integrated, convenient, and modern transit system, then your choice of payment system will be pivotal. Automated Fare Collection (AFC) solutions deliver a step-change in operator efficiency and passenger convenience. In Enghouse Transportation Guide, “What to look for in an Automated Fare Collection Solution, we provide a comprehensive overview of the main features you should expect from an AFC and what to look for from a provider. Read more about how we can help you through this journey in our complete short Guide for Agencies.
February 21, 2023
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Making the transition to Automated Fare Collection

In the proprietary, Closed-Loop fare card systems in U.S. transit, passengers face a series of obstacles before they even step aboard the system: They need to understand the agency’s unique payment system and fare rules, purchase the correct card, keep it loaded with funds, and physically carry it with them. There is a better way. To minimize friction and improve the rider experience, cumbersome payment systems must be modernized. Read more about how we can help you through this journey in our complete short Guide for Agencies.