March 29, 2024
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Pandemic-Driven Surge in Contactless Payments: How the Technology is Transforming Transactions

In response to the Covid-19 pandemic, the shift towards contactless payments has significantly altered transaction methods, particularly in the transit industry. This blog explores the adoption of contactless EMV cards, leveraging RFID and NFC technology for safer, faster payments. Enghouse Transportation is leading the transition to open loop payment systems, enhancing the commuter experience by making transactions more efficient and hygienic.
June 14, 2023
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How to Improve Rider Experience, Safety and Satisfaction with Contact Centers

Improving rider experience, safety, and satisfaction is crucial for transit agencies to rebuild passenger numbers and create sustainable transportation systems. One effective solution that can significantly contribute to achieving these goals is the implementation of a contact center.
June 6, 2023
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Why a growing Transport & Logistics sector needs Digital Transformation

McKinsey estimates that the total value of omnichannel distribution will hit $840 billion by 2025. Furthermore, as much as $600 billion of global value is up for grabs by contract-logistics companies, which account for a fifth of omnichannel logistics' total market value in revenues today. The transport and logistics sector, especially in key Northern European markets, understands the importance of digital transformation but is being held back by certain roadblocks.