CALTRANS 57th Annual Fall Conference & Expo
November 16 – 18, 2022 | Ontario, CA (USA) | Booth 505
Solutions Built Around Your Business
More To Explore
From Ubers to scooters, today’s commuters have a wealth of new choices for moving around a city. In this sea of options, public transit agencies face a challenge: How to keep services as seamless, modern, and integrated as possible to attract and retain riders?
To minimize friction and improve the rider experience, cumbersome payment systems must be modernized.
One concern regarding Open-Loop Ticketing Systems is the consequences it may have for people who do not use traditional banking services or who don’t have access to smartphones. Also, the emergence and growing adoption of secure and efficient payment technology offer transit agencies an unprecedented opportunity to phase out inefficient legacy systems and allow customers to pay for transit the same way they pay for most other goods and services.
A few resources are available to agencies considering modernizing their payment systems.
Open-Loop Payment Systems allow transit agencies to get out of the business of issuing fare media and maintaining the card sales infrastructure. This significantly lowers operational costs for the transit agency. This is one of the 7 reasons we outlined for you in this article.