March 16, 2023
Transportation IVR BusLine SMS Product Brochure

BusLine – SMS, E-mail & Favorites – Product Brochure

BusLine SMS & Email - The perfect tool to enhance your public transit experience! With our SMS and E-mail feature, riders can access upcoming bus arrival information for stops and locations of their choice, and optionally personalize your experience by registering their preferred stops. Download our Solution Overview to learn more about how BusLine can improve your public transit experience.
March 7, 2023
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Enghouse Transportation offers a primer on Automated Fare Collection

Enghouse Transportation is part of a paradigm shift in the industry to move away from those “Closed-Loop” payments systems and adopt the new Open-Loop contactless payments. The upside to Open-Loop contactless is tremendous. The company’s software solution enables transit agencies to supply fare capping and discounts to specific customers and enable tap and pay transactions that would allow transits quicker boarding times, contactless payments for health/pandemic concerns, and access to a customer portal where transit riders could download receipts, view their travel history, or pay account balances. The system can also enhance travel planning.
February 28, 2023
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Is there an easy way to modernize legacy payment systems?

If you’re looking to create a truly integrated, convenient, and modern transit system, then your choice of payment system will be pivotal. Automated Fare Collection (AFC) solutions deliver a step-change in operator efficiency and passenger convenience. In Enghouse Transportation Guide, “What to look for in an Automated Fare Collection Solution, we provide a comprehensive overview of the main features you should expect from an AFC and what to look for from a provider. Read more about how we can help you through this journey in our complete short Guide for Agencies.
February 21, 2023
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Making the transition to Automated Fare Collection

In the proprietary, Closed-Loop fare card systems in U.S. transit, passengers face a series of obstacles before they even step aboard the system: They need to understand the agency’s unique payment system and fare rules, purchase the correct card, keep it loaded with funds, and physically carry it with them. There is a better way. To minimize friction and improve the rider experience, cumbersome payment systems must be modernized. Read more about how we can help you through this journey in our complete short Guide for Agencies.
January 27, 2023
AFC What to Look For Solution Guide Banner

What to Look For in an Automated Fare Collection Solution

From Ubers to scooters, today’s commuters have a wealth of new choices for moving around a city. In this sea of options, public transit agencies face a challenge: How to keep services as seamless, modern, and integrated as possible to attract and retain riders? To minimize friction and improve the rider experience, cumbersome payment systems must be modernized.
January 10, 2023
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What about the Unbanked? Mind the Open-Loop Gap

One concern regarding Open-Loop Ticketing Systems is the consequences it may have for people who do not use traditional banking services or who don’t have access to smartphones. Also, the emergence and growing adoption of secure and efficient payment technology offer transit agencies an unprecedented opportunity to phase out inefficient legacy systems and allow customers to pay for transit the same way they pay for most other goods and services. A few resources are available to agencies considering modernizing their payment systems.