Open Loop Ticketing is the future of mobile ticketing!
Any strategy to rebuild transit passenger numbers will have simple payments as a critical component. It’s a simple change that can make all the difference.
The key to this system is in the name. And the transition to open-loop ticketing is less daunting than many agencies imagine.
Even as COVID-19 restrictions have eased and the public returns to some semblance of their normal activities, transit ridership remains at only 60% of pre-pandemic levels. A key way to improve rider experience is to allow consumers to purchase access to transit with their own credit cards, debit cards, and smartphones. The transition to open-loop ticketing is actually less daunting than many agencies imagine.
Tap into the future of fare payment!
Your agency can make paying for a ride fast and simple!
The California Mobility Marketplace is a one-stop resource to help California’s transportation providers make travel planning and payments simpler, and more cost effective for customers.
Here is how it works and what is required.
Watch the Video
In this webinar we covered what is a contactless open-loop payment system, why it is important to start the migration process as soon as possible, and what are the benefits to passengers and agencies that switch, as well as the role of the California Integrated Travel Project (Cal-ITP). Enghouse Transportation has been selected by the California Department of Transportation (Caltrans) to participate in the Cal-ITP project. Watch the Webinar and make sure you listen to the Q&A as well!
Making it simple for passengers to pay for their bus journeys using a bank or credit card makes a huge difference to their experience. But getting systems up and running can be a massive undertaking for transit companies. Enghouse partnered with QBuzz to deliver a contactless fare collection system.
As many as 150 major cities across the globe are considering switching from legacy closed loop payment systems to open loop systems, according to the American Public Transit Association (APTA).
That means moving from agency-operated payment cards to Europay, Mastercard, Visa (EMV) pay platforms that allow transit riders to pay for their transit fare the same way they use their credit or debit card or mobile wallet at coffee shops, convenience stores and supermarkets.