March 21, 2024
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Seizing The Moment: How ‘tap and go’ payment options are Inspiring a new generation of spontaneous travel

How 'tap and go' payments are making public transit easier, providing quick travel choices that rival the ease of car use, and transforming everyday commutes into hassle-free journeys.
June 6, 2023
Transportation CCaaS Transit Solution Brochure

Contact Center for Transit

Transit passengers require a safe, reliable and efficient transportation service. As well as an accessible and flexible service, they need timely information to help them plan their journeys. This means that transit agencies must ensure they have an effective communication system in place. It should be available whenever passengers need it, combining self-service information with human contact when required.
April 13, 2023
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Enghouse Transportation offers an AFC Solution Guide for transit agencies

As public transit agencies across the globe shift into a post-pandemic mode, they are faced with several daunting challenges: Recover lost ridership, adapt to public health concerns, moving away from legacy fare collection payment systems and adopting state-of-the art EMV payment methods, accounting for the permanency of work-from-home options for U.S. workers – American companies continue to grapple with the long-term implications of the remote work phenomenon that emerged during the pandemic. How are agencies making the transition from legacy Closed-Loop to contactless Open-Loop systems?
April 10, 2023
Transportation AFC Webinar

Webinar: The Modern Fare Collection System – The Benefits for Transit Agencies, Riders, and Employees

In this Webinar we cover how it is possible to implement a 360-degree public transit solution that will benefit the agencies, riders and employees as well. We start off by discusing the major pandemic-fuelled changes that the transportation industry has undergone in the past few years resulting in a loss of riders and revenue for transportation agencies. We continue by discussing about the state of the market and how this translated for agencies, riders and employees as well. And moving on to the complex but not impossible transition to an Automated Fare Collection and how the close loop system can coexist with the open loop one.
March 7, 2023
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Enghouse Transportation offers a primer on Automated Fare Collection

Enghouse Transportation is part of a paradigm shift in the industry to move away from those “Closed-Loop” payments systems and adopt the new Open-Loop contactless payments. The upside to Open-Loop contactless is tremendous. The company’s software solution enables transit agencies to supply fare capping and discounts to specific customers and enable tap and pay transactions that would allow transits quicker boarding times, contactless payments for health/pandemic concerns, and access to a customer portal where transit riders could download receipts, view their travel history, or pay account balances. The system can also enhance travel planning.
February 28, 2023
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Is there an easy way to modernize legacy payment systems?

If you’re looking to create a truly integrated, convenient, and modern transit system, then your choice of payment system will be pivotal. Automated Fare Collection (AFC) solutions deliver a step-change in operator efficiency and passenger convenience. In Enghouse Transportation Guide, “What to look for in an Automated Fare Collection Solution, we provide a comprehensive overview of the main features you should expect from an AFC and what to look for from a provider. Read more about how we can help you through this journey in our complete short Guide for Agencies.