Mobility-as-a-Service (MaaS) - Enghouse Transportation

January 28, 2026

MaaS vs. Reality: What Cities Actually Need from Journey Planning

The article argues that while integrated, multi-modal journey planning remains essential for sustainable urban mobility, the term “Mobility-as-a-Service” has become misleading and unhelpful due to unclear definitions and failed commercial models. Instead, cities should treat journey planning and Find–Book–Pay capabilities as publicly owned digital infrastructure, governed and funded as part of long-term transport policy rather than venture-led consumer products.

September 19, 2023

Flexibility & Efficiency: How Bus Agencies Can Keep Pace with Passenger Expectations

In the digital era, consumer expectations are shaped by companies like Amazon and Uber. While car ownership declines in cities, public transit struggles to match personal transportation's convenience. North American transit lags, with only 70% pre-pandemic ridership. The solution? Adopting a Mobility-as-a-Service (MaaS) model and Automated Fare Collection (AFC) to streamline payments and enhance the transit experience.