July 24, 2024
CCaaS Solutions Guide Ad LinkedIn

Reliable CCaaS Architecture for Transportation Industries

Improve your transportation operations with Enghouse Transportation's Contact Centers Solutions Guide. Learn more about advanced contact center tools that can address customer service challenges across logistics, airlines, railways, and cruises/ferries and that can help increase efficiency and customer satisfaction.
June 8, 2023
Transportation Solutions Guide LinkedIn

Innovation & Resilience for an Interconnected Future

For over 35 years, Enghouse Transportation has been helping public services across industries and geographies to leverage enterprise solutions and provide critical services for individuals, communities, and the local economy. This brief guide provides an overview of our current solutions, and how they can help develop and streamline your services to meet changing demands and evolving customer expectations.
June 6, 2023
Transportation CCaaS Transit Solution Brochure

Contact Center for Transit

Transit passengers require a safe, reliable and efficient transportation service. As well as an accessible and flexible service, they need timely information to help them plan their journeys. This means that transit agencies must ensure they have an effective communication system in place. It should be available whenever passengers need it, combining self-service information with human contact when required.
May 2, 2023
Transportation LogNett EDI Shipment Tracking Product Overview

Log:Nett EDI Shipment Tracking – Product Overview

Access the full enterprise power of EDI, no matter your current company size Log:Nett EDI is a platform developed by people with deep expertise in, not just the logistics field, but the unique characteristics of the logistics ecosystem-on both supplier and carrier side.Even better, Log:Nett EDI will be supported in the field for you by personalised contact, support and relationships.
March 16, 2023
Transportation IVR CrewLine Product Brochure

CrewLine – Operator Schedule Information – Product Brochure

CrewLine reduces dispatch telephone traffic, streamlines manual processes, and improves operational efficiency while keeping employees informed of their work assignments and other relevant information. The system can easily integrates with most driver and operations management solutions, making it an easy-to-use tool for transit agencies.
March 16, 2023
Transportation IVR MessageCenter Product Brochure

MessageCenter – Traveler Information Notification – Product Brochure

MessageCenter is a centralized management tool for transit notifications. By downloading this product overview, you'll learn how MessageCenter can benefit your transit operation by providing proactive notifications to your riders, reducing the need for contact center calls, and increasing operational efficiency. Download the overview now to learn more about the benefits of MessageCenter and how it can help improve your transit operation.