public transit Archives | Enghouse Transportation

August 26, 2025

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August 26, 2025

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Boosting Ridership with Transit Rewards Programs

Can rewards help bring riders back to public transit? This blog offers an overview of how agencies are using loyalty programs to shift habits and boost engagement, one trip at a time. Read more.

July 30, 2025

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July 30, 2025

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Navigating The Change: How Transit Agencies Benefit from EMV Contactless Payments

What’s holding some agencies back from adopting EMV in transit? This quick read explores the real-world benefits, the perceived barriers, and what to consider before making the switch.

July 4, 2025

July 4, 2025

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Ventura County Transportation Commission (VCTC) Launches Open-Loop Payments with Enghouse Transportation

The Ventura County Transportation Commission (based in Southern California) has launched Open Loop Payments in partnership with Enghouse Transportation. Riders on the Intercity bus network can now tap credit or debit cards to pay fares—making transit faster and easier. The system, supported by CAL-ITP, lays the groundwork for regional fare capping and seamless travel across agencies.

July 10, 2024

July 10, 2024

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Can fare-capping help transit recover?

Learn how fare-capping can transform public transit by making it more affordable and equitable. This progressive fare system, highlighted in a recent research by UT-K and implemented successfully by some transit agencies, ensures riders never pay more than the cost of a pass in any given period. Explore the benefits of fare-capping and learn about Enghouse Transportation's role in advancing open-loop payment solutions to improve public transportation accessibility and efficiency.

June 14, 2023

June 14, 2023

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How to Improve Rider Experience, Safety and Satisfaction with Contact Centers

Improving rider experience, safety, and satisfaction is crucial for transit agencies to rebuild passenger numbers and create sustainable transportation systems. One effective solution that can significantly contribute to achieving these goals is the implementation of a contact center.

June 13, 2023

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June 13, 2023

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5 Ways Automated Fare Collection Can Be a Game-Changer for Transit Budget Woes

By eliminating agencies needing to manage their own ticketing infrastructure or maintain legacy systems, AFC can free up valuable resources and streamline operations. The flexibility of AFC also allows agencies to avoid being locked into single-vendor contracts, enabling them to more easily update or add components, such as parking integration, as technology advances or becomes more cost-effective. Learn more about the benefits that an AFC can bring to transit agencies in North America.