By eliminating agencies needing to manage their own ticketing infrastructure or maintain legacy systems, AFC can free up valuable resources and streamline operations. The flexibility of AFC also allows agencies to avoid being locked into single-vendor contracts, enabling them to more easily update or add components, such as parking integration, as technology advances or becomes more cost-effective.
Learn more about the benefits that an AFC can bring to transit agencies in North America.
What began with Closed Loop ticketing through tapping or swiping smart cards on a payment device — and is still the dominant payment technology worldwide — is evolving into Open Loop ticketing.
The good thing is, Open and Closed Loop technologies are different, thou they can coexist. An agency can have both payment methods in use at the same time.
As public transit agencies across the globe shift into a post-pandemic mode, they are faced with several daunting challenges: Recover lost ridership, adapt to public health concerns, moving away from legacy fare collection payment systems and adopting state-of-the art EMV payment methods, accounting for the permanency of work-from-home options for U.S. workers – American companies continue to grapple with the long-term implications of the remote work phenomenon that emerged during the pandemic.
How are agencies making the transition from legacy Closed-Loop to contactless Open-Loop systems?
In this Webinar we cover how it is possible to implement a 360-degree public transit solution that will benefit the agencies, riders and employees as well. We start off by discusing the major pandemic-fuelled changes that the transportation industry has undergone in the past few years resulting in a loss of riders and revenue for transportation agencies. We continue by discussing about the state of the market and how this translated for agencies, riders and employees as well. And moving on to the complex but not impossible transition to an Automated Fare Collection and how the close loop system can coexist with the open loop one.
Enghouse Transportation is part of a paradigm shift in the industry to move away from those “Closed-Loop” payments systems and adopt the new Open-Loop contactless payments.
The upside to Open-Loop contactless is tremendous. The company’s software solution enables transit agencies to supply fare capping and discounts to specific customers and enable tap and pay transactions that would allow transits quicker boarding times, contactless payments for health/pandemic concerns, and access to a customer portal where transit riders could download receipts, view their travel history, or pay account balances. The system can also enhance travel planning.
If you’re looking to create a truly integrated, convenient, and modern transit system, then your choice of payment system will be pivotal. Automated Fare Collection (AFC) solutions deliver a step-change in operator efficiency and passenger convenience.
In Enghouse Transportation Guide, “What to look for in an Automated Fare Collection Solution, we provide a comprehensive overview of the main features you should expect from an AFC and what to look for from a provider.
Read more about how we can help you through this journey in our complete short Guide for Agencies.