Customer Support

TMS

TMS Contact Person
Jo Are Aslaksen
Sales Manager TMS
Tlf: +47 90 82 38 84
JoAre.Aslaksen@enghouse.com

Erik Egelund

Customer Success Manager TMS
Tlf: +47 98 28 18 51
Erik.Egelund@enghouse.com

TMS Support

Monday – Friday (every working day) 08:00-16:00
Tel.: +47 33 48 42 02
E-mail: help@locus.no

Public Safety

Public Safety Contact Person

Trond Nerdal
Sales Director PS
Tlf: +47 90 03 91 05
Trond.Nerdal@enghouse.com

Torgeir Sandnes
Customer Success Manager PS
Tlf: +47 97 05 47 80
torgeir.sandnes@enghouse.com

Public Safety Support

Monday – Friday (every working day) 08:00-16:00
Tel.: +47 33 48 42 03 (Direct to PS support)
Tel.: +47 33 48 42 04 (Nissy/Patient transport)
E-mail: helpdesk@locus.no

Support agreements

Locus offers support agreements that can include training, user support, hardware support, software support, preventive maintenance and operation of the customer’s systems.

We also offer a warehouse agreement that guarantees dispatch of new hardware within 24 hours.

For customers with a 24-hour support agreement, please refer to the phone number provided outside working hours.

Sending packages to Locus Solutions AS

Send packages to: Locus Solutions AS, Postboks 2087, 3208 Sandefjord, Norway.