Public transit agencies face challenges from reduced revenues to outdated infrastructure amidst global shifts like urbanization and the Covid-19 aftermath. This article highlights how Automated Fare Collection (AFC) can mitigate some of these issues, enhancing passenger experience and cutting costs. Discover how technology might be the key to a sustainable and future-ready public transport system.
In the digital era, consumer expectations are shaped by companies like Amazon and Uber. While car ownership declines in cities, public transit struggles to match personal transportation's convenience. North American transit lags, with only 70% pre-pandemic ridership. The solution? Adopting a Mobility-as-a-Service (MaaS) model and Automated Fare Collection (AFC) to streamline payments and enhance the transit experience.