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July 28, 2025
Transportation Solutions Guide download
July 28, 2025
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Innovation & Resilience for an Interconnected Future

For over 35 years, Enghouse Transportation has been helping public services across industries and geographies to leverage enterprise solutions and provide critical services for individuals, communities, and the local economy. This brief guide provides an overview of our current solutions, and how they can help develop and streamline your services to meet changing demands and evolving customer expectations.
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July 24, 2024
CCaaS Solutions Guide Ad LinkedIn
July 24, 2024
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Reliable CCaaS Architecture for Transportation Industries

Improve your transportation operations with Enghouse Transportation's Contact Centers Solutions Guide. Learn more about advanced contact center tools that can address customer service challenges across logistics, airlines, railways, and cruises/ferries and that can help increase efficiency and customer satisfaction.
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June 6, 2023
Transportation CCaaS Transit Solution Brochure
June 6, 2023
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Solution Brochure – Contact Center for Transit

Transit passengers require a safe, reliable and efficient transportation service. As well as an accessible and flexible service, they need timely information to help them plan their journeys. This means that transit agencies must ensure they have an effective communication system in place. It should be available whenever passengers need it, combining self-service information with human contact when required.
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March 16, 2023
Transportation IVR CrewLine Product Brochure
March 16, 2023
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Product Brochure – CrewLine – Operator Schedule Information –

CrewLine reduces dispatch telephone traffic, streamlines manual processes, and improves operational efficiency while keeping employees informed of their work assignments and other relevant information. The system can easily integrates with most driver and operations management solutions, making it an easy-to-use tool for transit agencies.
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March 16, 2023
Transportation IVR MessageCenter Product Brochure
March 16, 2023
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Product Brochure – MessageCenter – Traveler Information Notification

MessageCenter is a centralized management tool for transit notifications. By downloading this product overview, you'll learn how MessageCenter can benefit your transit operation by providing proactive notifications to your riders, reducing the need for contact center calls, and increasing operational efficiency. Download the overview now to learn more about the benefits of MessageCenter and how it can help improve your transit operation.
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March 16, 2023
Transportation IVR TripLine Product Brochure
March 16, 2023
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TripLine – Demand Response Traveller Information – Product Brochure

TripLine is a self-service demand response traveler information system that provides paratransit riders to automated ride information with the ability to confirm and cancel trips, and book new trips. TripLine provides enhanced customer convenience, service, empowerment and agency cost savings.
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