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July 28, 2025
Transportation Solutions Guide download
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Innovation & Resilience for an Interconnected Future

For over 40 years, Enghouse Transportation has been helping public services across industries and geographies to leverage enterprise solutions and provide critical services for individuals, communities, and the local economy. This brief guide provides an overview of our current solutions, and how they can help develop and streamline your services to meet changing demands and evolving customer expectations.
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July 24, 2024
CCaaS Solutions Guide Ad LinkedIn
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Reliable CCaaS Architecture for Transportation Industries

Improve your transportation operations with Enghouse Transportation's Contact Centers Solutions Guide. Learn more about advanced contact center tools that can address customer service challenges across logistics, airlines, railways, and cruises/ferries and that can help increase efficiency and customer satisfaction.
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June 6, 2023
Transportation CCaaS Transit Solution Brochure
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Solution Brochure – Contact Center for Transit

Transit passengers require a safe, reliable and efficient transportation service. As well as an accessible and flexible service, they need timely information to help them plan their journeys. This means that transit agencies must ensure they have an effective communication system in place. It should be available whenever passengers need it, combining self-service information with human contact when required.
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March 16, 2023
Transportation IVR CrewLine Product Brochure
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Product Brochure – CrewLine – Operator Schedule Information –

CrewLine reduces dispatch telephone traffic, streamlines manual processes, and improves operational efficiency while keeping employees informed of their work assignments and other relevant information. The system can easily integrates with most driver and operations management solutions, making it an easy-to-use tool for transit agencies.
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March 16, 2023
Transportation IVR TripLine Product Brochure
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TripLine – Demand Response Traveler Information – Product Brochure

TripLine is a self-service demand response traveler information system that provides paratransit riders to automated ride information with the ability to confirm and cancel trips, and book new trips. TripLine provides enhanced customer convenience, service, empowerment and agency cost savings.
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March 16, 2023
Transportation IVR BusLine Product Brochure
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Product Brochure – BusLine – Fixed Route Traveler Information

BusLine is a fixed route traveler information solution that provides riders with 24/7 access to bus schedules, service changes, bulletins and other important transit information. With BusLine, transit agencies can increase contact center capacity without adding staff, reduce hold times and busy signals, and improve overall customer satisfaction. Download our product overview to learn more about how BusLine can benefit your transit agency and improve your riders' experience.
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