As public transit agencies across the globe shift into a post-pandemic mode, they are faced with several daunting challenges: Recover lost ridership, adapt to public health concerns, moving away from legacy fare collection payment systems and adopting state-of-the art EMV payment methods, accounting for the permanency of work-from-home options for U.S. workers – American companies continue to grapple with the long-term implications of the remote work phenomenon that emerged during the pandemic. How are agencies making the transition from legacy Closed-Loop to contactless Open-Loop systems?