Operator management and timekeeping
Precise timekeeping and management of operator work assignments, from anywhere
TeleOperator provides a spectrum of tools for managing your workforce, with modules for Operator Management, Work Picking, Daily Dispatch, Timekeeping, and Performance Management.
Reduced Payroll Costs & Errors
Reduces payroll costs by minimizing human error and by automating timekeeping and data entry.
Business rules and union policies are incorporated into the software’s robust parameters.
Simplifies the management of day-to-day changes.
Allows quick revisions to service, schedule, and daily operator assignments.
Streamlined Work & Vacation Picking
Work and vacation picks are entered and validated directly into the system, based on your actual fixed route schedule data and bidding process.
System can be upgraded according to your budget and requirements.
Each component can be added or removed based on operational needs and business practices.
TeleOperator is a complete operator management solution designed to manage the challenges of operator work assignments and timekeeping featuring tools that deliver precise and accurate payroll information, including the following features:
Supervisors can easily perform daily operational tasks.
Allows for assigning employees and vehicles to work, and managing absences, holddowns, and roster exceptions and assignments.
Processes timekeeping totals using all employee, work, vacation, absence, and pay rule information.
Interfaces with payroll application for seamless transition of data.
Obtains employee data through standard interfaces to human resource systems.
Authorized personnel can add employees and maintain extensive personal and employment information.
Compatible with any vehicle scheduling system.
Changes can be easily moved into TeleOperator as day-to-day service or schedule changes occur.
- Enhance your customer service with optional modules for customer comments, incident tracking, and discipline.
- Monitor employee performance matters, such as safety, attendance, and complaints.
The Professional Services team at Enghouse Transportation offers personalized services to help you get the most out of your technology. Our team has years of experience and insight, we understand the intricacies of implementing new technology and getting the most out of the technology you already have. Our expert team of industry professionals, solutions experts, product specialists, software developers and project management professionals will work directly with you to use best practices that will maximize your technology’s benefits.
Implementation & Consulting
Our deployment specialists have real industry experience, so they can understand your business needs – and how best to utilize our tools to help your staff perform most efficiently. Value-added professional services include:
- Business case development
- Cost and revenue projections
- Data conversion
- Management recommendations
- Needs assessment
- Operations consulting
- Project Management
- Project planning and design
- Report generation
- Route productivity and cost efficiency
- Service calculations
- Specification development
- System analysis and installation
- System configuration
- System testing
- Scheduling Services
Enghouse Transportation utilizes a world-class hosting facility that continuously monitors your system for threats, and several disaster recovery sites to ensure your mission-critical applications are always available, even in an emergency. Enjoy the benefits of software without the headaches of maintaining server hardware by investing in a Hosted solution that your IT maintains, or let us take care of it all for you with our Managed Services package.
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