Self-serve automated telephone and web access for transit operators
CrewLine provides operators with secure automated telephone and web access to their personal operations profile 24 hours a day, 7 days a week. With CrewLine, transit agencies will see a reduction in telephone traffic from Operators during peak dispatch periods.
Benefits
Reduce Dispatch Telephone Traffic
Keep Employees Informed
Streamline Many Manual Processes
Empower Operators and Improves Employee Satisfaction
Easy to Use with Limited Equipment Requirements
Improve Operational Efficiency
Standard Features
- Review Work Assignments
- Receive Messages
- Make Bidding Requests for Work
- Submit Leave Requests
- Check Vacation Balances
- Verify Hours Worked
- Print Trip Sheets
- Send Supervisors Messages
- Maintain Personal Profile
Architectural Differences
CrewLine’s flexible design easily integrates with any Driver and Operations Management solution to ensure accurate and consistent information is provided to operators.
Professional Services
The Professional Services team at Enghouse Transportation offers personalized services to help you get the most out of your technology. Our team has years of experience and insight, we understand the intricacies of implementing new technology and getting the most out of the technology you already have. Our expert team of industry professionals, solutions experts, product specialists, software developers and project management professionals will work directly with you to use best practices that will maximize your technology’s benefits.
Implementation & Consulting
Our deployment specialists have real industry experience, so they can understand your business needs – and how best to utilize our tools to help your staff perform most efficiently. Value-added professional services include:
- Business case development
- Configuration/adaptations
- Cost and revenue projections
- Customizations
- Data conversion
- Hardware
- Implementation
- Management recommendations
- Needs assessment
- Operations consulting
- Project Management
- Project planning and design
- Report generation
- Route productivity and cost efficiency
- Service calculations
- Specification development
- System analysis and installation
- System configuration
- System testing
- Training
- Scheduling Services
Hosted/Managed
Enghouse Transportation utilizes a world-class hosting facility that continuously monitors your system for threats, and several disaster recovery sites to ensure your mission-critical applications are always available, even in an emergency. Enjoy the benefits of software without the headaches of maintaining server hardware by investing in a Hosted solution that your IT maintains, or let us take care of it all for you with our Managed Services package.
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